Terms and Conditions


Now the legal side of things! We know this sounds boring but it is important to read the Terms and Conditions outlined below before accessing or using our website. By accessing or using any part of the site, you agree to be bound by our Terms and Conditions.

First of all, welcome to the Bo and Fleur and Bo and Fleur mini website. Throughout the site, the terms “we”, “us” & “our” refer to Bo and Fleur and Bo and Fleur mini. We offer this website, including all info, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and those incorporated by reference. You should also access and read the information contained in the other pages and websites referred to in this document and that appear on our website, as they do and may contain further Terms and Conditions which apply to you as a Bo and Fleur customer. If you do not agree to all Terms & Conditions of this agreement, then you may choose not access the website or use our services.

By visiting our site and/ or purchasing something from us, you engage in our service and agree to be bound by our Terms, Conditions, policies and those additional incorporated by reference herein and/or available by hyperlink. This agreement applies to all users of our site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

We reserve the right to update, change or replace any part of these Terms, Conditions, policies, those incorporated by reference or any other content of this site by posting updates/ changes to our website, and as such, will be effective as at that date. You can review the most current version of our Terms & Conditions at any time on this page without notice to you and will apply to orders placed effective as at the date of amendment. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. You also agree that it is your responsibility to monitor changes to our site.

By agreeing to our Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your permission to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

about your order

Once you have placed an order via our website, you will receive an order confirmation email. It takes 3-5 business days via regular mail Australia-wide and 1-2 business days via Express Post. International orders can take up to 10 business days to reach you. Please contact Bo and Fleur if you have not received your order within this time frame. For further information on delivery and exchange Terms, please refer to our Shipping and Returns section.

Once you have checked out and your order has been submitted, you cannot make any changes to your order. Therefore you need to ensure everything is filled out correctly before submitting your order. Bo and Fleur will contact you if there is any problem with your order.

faulty and damaged goods

All our products are inspected before being shipped; to ensure it reaches you in great condition. We try our best to minimise damage to our products during transit by carefully packing them. If by chance you receive a faulty or damaged item, please contact us on hello@boandfleur.com.au.

product info

Effort is made to accurately depict the colours of all products that appear on our website. However, as the actual colours you see will depend on your monitor, there is no guarantee that the colours will accurately reflect the colour of the product on delivery.

All sizes and measurements stated are approximate sizes and measurements and we have done everything in our power to ensure accurateness. Please refer to our size chart for additional information.

We have taken exceptional care with entering details on our website such as product descriptions and prices to ensure they are correct. Bo and Fleur reserves the right to decline orders where product information has been published incorrectly.  This includes but is not limited to incorrect or misstated prices and promotion campaigns.

Prices are subject to change without notice and are stated in Australian dollars. This company does not meet the GST threshold and therefore no GST is charged. If you require more information, please email us on hello@boandfleur.com.au

Your order confirmation email will display the price that you have agreed to at the time your order was placed. As stated earlier, no modifications can be made to your order once it has been submitted.

Please note that products are subject to availability.  We accept your order at the time you enter your credit card details through our website, however our payment authentication will take place in real time. Therefore it might happen that your order was available at the time it was accepted via our system, but out of stock by the time we processed it. In this case Bo and Fleur will notify you immediately and provide you with the option to either exchange it for another item or a refund can be processed to the credit card or bank account used via PayPal or the bank account used for the bank transfer.

different payment methods

MasterCard, Visa, Amex and bank payments are all available via PayPal in our Bo and Fleur Online Shop. You can either select “Checkout” or “PayPal” after you have finished shopping. The “PayPal” option will take you straight to your PayPal account to finalise payment. If you select “Checkout” it will take you to a page to fill out your personal details. Then click on “Checkout with PayPal Express” and “Create an Account”. You can then fill out your credit card details and open a paypal account to finalise your payment.

 You also have the option to select offline payment to complete your payment via bank transfer. Once this option has been selected, it will display our bank details to complete your transaction, so we can then process your order. We will also notify you by email with our bank details once the order has been submitted.


By registering online with Bo and Fleur, you agree that all of the details you supply to Bo and Fleur are correct and accurate.  As the accuracy of all personal details provided by users cannot be confirmed, Bo and Fleur takes no responsibility for the inaccuracy of details or the false identity of any user.  Bo and Fleur may refuse its’ future services to you, if we suspect that you are or have been engaged in any fraudulent activity in regards to the website.  We deserve our rights to take any appropriate and available legal action against you for fraudulent, dishonest and misleading conduct.


We reserve the right to decline service to anyone for any reason at any time. To reduce the risk of online credit card fraud, Bo and Fleur may request additional information to process an online order. Bo and Fleur reserves the right to cancel the order and process a refund if necessary. For security purposes, Bo and Fleur is entitled to request credit card verification at their discretion. Bo and Fleur reserves the right not to proceed with the order sale and refund the payment made.

A customer is prohibited from placing an order from Bo and Fleur for the purpose of resale and on sale to other persons whether as a business or non-business.  Merchandises are only for personal use including but not limited to gifting and/or on behalf of another for their personal use.  A breach of this will result in cancellation and/or refusal of any future purchases.


Further details about the use of data supplied by you, is outlined in our Privacy Policy.  Bo and Fleur will not be liable to any individual for any loss or damage, which may arise from the use of any of the information covered in any of the resources on our website.

Certain (hypertext) links on our website will lead to other sites.  When you click on any of these you will leave our Bo and Fleur website and we have no control over, and we will not be responsible or accountable in regards to, the material on any website which is not under our control. All rights, including copyright, in our website are preserved by or licensed to Bo and Fleur.

We try to keep our website up and running efficiently, nevertheless Bo and Fleur is not liable for the website being momentarily unavailable because of technical problems beyond our control.

If you have any queries in regards to our Terms and Conditions, please do not hesitate to contact us on hello@boandfleur.com.au